SHIPPING

WORLDWIDE SHIPPING

We know how important it is for you to be able to shop for your favourite apparels wherever you are around the world, especially if you need something unique for a special occasion. So, we provide you with different shipping methods for you to place your order wherever you are.

Great news, our business offers its customers worldwide free shipping on all orders over £20 (€25, $30 or AU$35). We provide shipping for both domestic and international customers through several methods, and only orders under £20 (€25, $30 or AU$35) will be charged a shipping fee. Below is a breakdown of the shipping costs for orders under the free shipping cap:

  • United Kingdom: £3.00
  • United States: $3.00
  • Spain, Germany, Italy, Netherlands: €3.50
  • Australia, New Zealand: AU$3.61
  • Rest of the world: £3.00

DELIVERY TIME

To all shoppers around the world, we know how important it is for you to receive your apparels at the expected time. Whether you’re planning to wear it for your next outing or you intend to buy it as a gift for that special someone in your life, we would always strive to meet your goal.

All received orders are processed and dispatched to your delivery address within 72 hours after placing an order. Please ensure that your delivery address is entered correctly to help facilitate an easy delivery process for your ordered apparels. To serve you better, be aware that when multiple orders are placed close to each other, your goods may be packed together. This is to ensure that your ordered items are processed and delivered to you as quickly as possible.

You will be notified once your ordered item(s) are sent to you, and the expected time to receive your apparels depends on your location. Below are the expected delivery days for different locations:

  • United Kingdom: 7-20 days.
  • United States: 8-20 days. 
  • Spain, Germany, Italy, Netherlands: 6-20 days.
  • Australia: 8-20 days.
  • New Zealand: 10-25 days.

COVID-19 may affect delivery times.

Deliveries to New Zealand are facing delays as per: nzpost.co.nz/contact-support/international-delivery-updates

IMPORT FEE

All our customers worldwide enjoy free import fee. We cover all the expenses associated with the import fee, so you don’t have to worry about paying any import fee.

GET IN TOUCH

Feel free to send us an email at help@thepurpleshop.com if you have any enquiry. Our customer support agents will be happy to respond to you promptly.